Home Baggage The dimensions of Hand Baggage that would be applicable for carriage on Air India flights is as given below for both Domestic and International sectors on all AI / Alliance Air flights.Height 55 cms (22 inches) + Length 35 cms (14 inches) + Width 25 cms (10 inches) for Boeing & Airbus -Total of Dimensions 115 cms Height 55 cms (22 inches) + Length 35 cms (14 inches) + Width 20 cms (08 inches) for ATR/CRJ -Total 11O cms The maximum permitted weight for Hand Baggage is 8 Kgs per passenger.Children are entitled to the same cabin baggage allowance as adults.When an infant (not entitled to a seat or free baggage allowance) accompanies an adult, a carrycot, or a fully collapsible push chair/stroller is allowed.This may be carried in the cabin if space is available, or else as checked baggage.An odd sized cabin baggage not conforming to the specified dimension will not be allowed in the cabin.Such baggage will be removed and will be loaded in the hold, as per rules.

In addition to one piece of cabin baggage or package, you may also be permitted to carry one following personal item, subject to Security Regulations: As per notice issued by Bureau of Civil Aviation Security, Government of India, passengers will not be allowed to carry in their hand baggage or on person- liquids, gels, or aerosols, which include beverages, shampoos, sun tan lotions, creams, tooth paste, hair gels, hair sprays, liquid cosmetics or any other items of similar consistency, exceeding 100 ml, except medicines, inhalers accompanied by prescriptions and baby food.These items will be carried in one clear transparent re-sealable, one litre size plastic bag and will be subjected to the prescribed screening and security checks Due to security reasons / Government regulations, passengers travelling on flights originating from certain stations like Jammu, Srinagar etc. are not allowed to carry any hand baggage.Please check the current regulations of the station.For a comfortable journey, we suggest that most items are placed in your checked-in baggage.

Items of value /importance, those required by you on-board the aircraft or required in connection with the journey should be carried in your hand baggage or on your person.Please check local regulations before your travel.A 'Kirpan' with a total maximum length of 9 inches (22.86 cms.), but a blade not exceeding 06 (six) inches (15.24 cms.), is permitted for carriage by a Sikh Passenger on his person, within India or on an Indian Registered aircraft on Domestic routes of fully Domestic Flights within India, subject to the requirement of a Public Order.Carriage of ‘Kirpan’ shall not be permitted in the cabin of an aircraft on an International Flight, either on the domestic or international sector flown by the passenger.If the 'Kirpan' is more than the length specified above, it shall be carried by the passenger in his registered baggage.Power Banks cannot be carried in Checked Baggage but can be carried in Hand Baggage.However SAMSUNG GALAXY NOTE 7 is banned and cannot be carried in either baggage.

Your journey between Canada and India may include travel on an Air India code-share flight operated by Air Canada.premium e cigarette couponAs carry-on baggage allowances are determined by each operating carrier, Air Canada’s allowance may differ from Air India’s.e cigarette rubber tipPlease refer to :/en/travelinfo/airport/baggage/carry-on.htmlfor current Air Canada Carry-on baggage allowance.e-cigarette poopingQ: Click here for Sunwing Airlines flights and type in your "departing from" and "going to" cities and your desired travel period in the Search menu.e cigarette websites

You can find flight options by searching for your preferred route and travel dates.e cigarette skelmersdaleFor all other airlines, please visit their website.e cigarette store in kolkataClick here for a list of other airline websites.Q: Q: Q: Q: Q: Q: Q: Q: Q: Yes.Flight changes and/or cancellations are subject to certain fees and conditions.For full details, click to view our Terms & Conditions.Our Sunwing Flex travel services are 100% non-refundable and no changes are permitted.We strongly recommend that you purchase travel insurance to provide you with security and protection for your holiday.Q: All passengers on Sunwing Airlines receive a welcome glass of sparkling wine*, non-alcoholic beverages, in-flight audio/visual entertainment including first-run movies.

Click here to learn more.*Not available on flights within Canada or to United States.Q: In addition to the complimentary services Sunwing Airlines offers on each flight, passengers can now enhance their flying experience with the extra perks included in the Elite Plus Service.Q: You may find answers to many of your Sunwing Airline questions in this FAQ.Q: You can find more information on Sunwing Airlines' Optional Services by clicking here.Q: You can find more information on Sunwing Airlines' taxes and fees breakdown by clicking here.Q: Q: Depending on the nature of the flight delay, the airport representatives may not have an immediate answer as to your revised departure time, however, we ask for your patience, and encourage you to check the airport flight information display screens for the latest available information. or by calling our flight status reconfirmation line at 1-877-978-6946.You can also sign up for Sunwing Airlines flight notifications to ensure that you receive the most up-to-date schedule information sent directly to your phone/email.

Q: Sunwing Airlines is pleased to provide Unaccompanied Minor (UM) service for children (between 5 - 11 years of age inclusive) for travel on domestic or international flights provided the flight is direct.The cost for the Sunwing Airlines UM service is $50 one way or $100 roundtrip.For more information, click here.For policies on all other airlines, please visit their website.Q: There are no bassinets on Sunwing Airlines planes.Infants must ride on the lap of a parent for the duration of the flight unless the infant has a paid seat and is placed on an approved car seat or CARES on the seat.For all other airlines, please visit their website for full information on bassinets.Q: Sunwing Flex packages offer a new way to choose our recommended resorts when a Sunwing Airlines flight is not available.We have packaged a number of airlines with our best resort hotels to make sure you can get away to where you want, when you want!Simply click here and enter the airport city and destination of choice.

Q: Q: For information regarding the assistance provided by Sunwing Airlines, please click here.For all other airlines, you may refer to the specific airline website for full information.Q: Passengers requiring the use of oxygen tank while travelling must notify the Special Services Department specialservices@sunwing.ca at the time the reservation is made.For information pertaining to Sunwing Airlines, click here.For all other airlines, please visit their website for full information.Q: Clients who require special services or assistance while travelling are asked to contact the Sunwing Special Services Department (specialservices@sunwing.ca) at the time of booking.For maximum enjoyment of your Sunwing holiday and to ensure that you are well assisted with proper travel arrangements, we request that you advise us of any and all specific needs that you may have.Additional costs may apply for some or all of the services required.Please note that some foreign destinations may not define or provide for wheelchair access in the same fashion that we are accustomed to in Canada.

Q: For information aboard Sunwing Airlines, please click here.Q: Unfortunately, Sunwing Airlines is only able to accommodate service animals.Q: For information regarding travelling with an allergy on Sunwing Airlines, please click here.Q: We recommend checking with your doctor prior to travel.Click here for details about travelling while pregnant on Sunwing Airlines.Q: Seating dimensions on Sunwing Airlines: Seat Width: 17" (all seats have the same width) Seat pitch : 29” with an option to upgrade to Elite Plus seats Elite Plus seats have a 35” seat pitch and include up to 39” in the exit rows 15 and 16 Please note that some rows have unmovable armrests.Click here for more information.Q: Seat belt measurements on Sunwing Airlines: Seat Belt (maximum length): 42" One airline provided seat belt extension is permitted per passenger and is an additional 25” Click here for more information.Q: For Sunwing Airlines, you may you may select your seats at time of booking or by visiting "My Booking" portal on Sunwing.ca website.

For all other airlines, please visit their website for full information on seat selection.Q: Sunwing offers an array of vacation packages and air only from over 35 Canadian airports.Certain routes may be featured in promotional material at particular times of the year.Please click here to start planning your holiday.Q: You can book your Sunwing vacation by searching for your ideal vacation package or flight on our website at sunwing.ca and book directly online.Or you can contact our Sales Centre at 1-877-SUNWING.For our Sales Centre's hours, click here.You can also contact your local travel agent for booking assistance.Q: Many countries will no longer accept passports which are not valid for 6 months after the return date, nor will they accept passports damaged in any way.Canadian Citizens can contact Global Affairs Canada at www.travel.gc.ca for assistance and citizens of other countries should check with the Tourist Board or Consular Office of the destination which you are intending to visit.

RETURNING TO CANADA - An Electronic Travel Authorization (eTA) is required for visa exempt foreign nationals entering Canada.Canadian citizens, holders of a valid Canadian Permanent Resident Card and U.S.The eTA will be required when boarding a flight to Canada.We strongly recommend that eligible travellers submit their applications prior to departure from Canada.For complete details, visit http://Canada.ca/eTA.Q: We have special offers for groups of 10 or more people.To receive an automated quote, please visit Groups section of Sunwing.ca, contact our Groups Department by calling 1-877-SUNWING, or send your questions via email to mygroupvacation@sunwing.ca.You can also contact your local travel agent for assistance booking.Q: Q: Q: Q: You can retrieve your electronic documents from our website, sunwing.ca, when the booking is paid in full, maximum within 28 days before your departure (within 24 hours of booking for Sunwing Flex vacation package bookings).E-Docs can be accessed under the "My Booking" portal located in the top right corner of our website sunwing.ca.

Note: full payment must be received before your e-documents will be available.Q: Q: Special requests for your hotel should be made at the time of booking.You can access hotel requests in our "My Booking" portal located in the top right corner of our website sunwing.ca.Q: Q: Some foreign destinations may not define or provide for wheelchair access in the same fashion that we are accustomed to in Canada.For more information, please contact specialservices@sunwing.ca.Q: Q: Yes, we do offer both cancellation and medical travel insurance.For more information on our Sunwing Worry Free travel insurance plans and prices, please click here.Our Worry-Free cancellation waiver offers cancellation coverage up to 3 hours before your travel commences!Remember, with Sunwing's Worry-Free Cancellation Waiver, you may cancel for ANY reason.Yes, ANY reason up to 3 hours prior to departure.The cancellation waiver is not available for Sunwing Flex vacation packages.Please contact our Sales Centre for insurance details.

Sunwing strongly recommends that you purchase travel insurance to provide you with security and protection for your holiday.Q: To view a list of available excursions by destination, log into "My Booking" on the Sunwing website.Sunwing takes special care in selecting only insured and licensed excursion partners.Q: Q: You can pre-purchase an excursion at time of booking, or by logging into "My Booking" portal or clicking here.More about this can be found in the section labelled: While You're on Vacation > After You Land > Booking Excursions in Destination Note: you can also book an excursion in destination with your Destination Representative.Q: To make your seat selection for Sunwing Airlines, please go to "My Booking" on our website, or click here.Q: Sunwing Airlines will accept able-bodied persons including children 12 years of age and older for seating in the emergency exit rows, provided they meet the required criteria.Seats located at the exit rows are not to be occupied by passengers whose presence in those seats could adversely affect the safety of passengers or crew members in the case of an emergency evacuation.

For more information about the requirements of being seated near the exits, please click here.To select your Sunwing Airlines seat, click here.Q: Q: Q: A number of external factors are involved in the determination of pricing, including fluctuations in supplier rates, foreign currency exchange, fuel prices and insurance costs to name a few.Sunwing constantly reviews its prices throughout the season to accurately reflect the changes to these factors and reserves the right to increase or decrease pricing based on fluctuations to any of these factors.To check our current pricing, please consult your travel agent or click here to visit our website where the most up-to-date price is shown in Step 3 of the booking process.Q: Q: Q: Q: Q: For details pertaining to Sunwing Airlines’ baggage allowance policy, click here.You may pre-purchase baggage allowance and pre-purchase a second bag for a Sunwing Airlines flight with our Sales Centre at 1-877- SUNWING and coming soon to our My Booking portal.

Q: For details pertaining to Sunwing Airline’s overweight and/or oversized baggage policy, click here.You may pre-purchase baggage allowance and pre-purchase a second bag for a Sunwing Airlines’ flight with our Sales Centre at 1-877-SUNWING and coming soon to our My Booking portal.Q: Infants travelling on Sunwing Airlines who have not purchased a seat are not entitled to a baggage allowance.Parents are allowed one courtesy item such as a stroller, playpen or car seat.Parents may carry a diaper bag in addition to their individual carry-on allowance.For more information on travelling with an infant please click here.Q: For details pertaining to Sunwing Airlines’ special items baggage allowance policy, click here.Q: Sunwing Airlines has a specially assigned compartment onboard to carefully carry your wedding dress to your destination.Please remember the maximum per person carry on weight allowance is 5 kgs.For additional details to arrange use of the compartment, please contact our Sales Centre: 1-877-SUNWING.

Q: Sunwing Airlines considers laptops and tablets as part of your carry-on allowance.For a definition of what is considered ‘carry-on’ click here.Q: You are encouraged to bring with you onboard personal items of value such as medication, documents, jewelry, cameras, laptops, etc. as part of their carry-on allowance.For details pertaining to personal items on Sunwing Airlines, click here.Q: Click here for our recommended packing checklist.Q: Each fare-paying passenger is permitted one carry-on item and one personal item onboard.The weight of the carry-on item cannot exceed 5 kilograms and must be no larger than 23 cm x 40 cm x 51 cm (9" x 16" x 20").Soft-sided carry-on baggage is recommended.Any bags that exceed the weight and/or size limit must be prepared for check-in and excess baggage fees will be applied.Carry-on items may include an overnight bag or backpack.A personal item may be one of the following: purse, messenger bag, laptop bag (holding a laptop and related items) or camera bag (holding photographic equipment only).

Please click here for more information on carry-on baggage.Q: Travel documents for all Sunwing's programs will not be released until Sunwing has received your full and final payment as per the requirements described elsewhere in these Terms & Conditions.For programs that have been designated as "electronic ticket" programs, your electronic ticket and voucher will be available for printing within 28 days before your departure date.Visit our website under "My Booking" portal to print your electronic ticket and electronic voucher.For all other programs including cruises, exchange voucher(s) will be forwarded to you or your travel agent approximately 14 days prior to your scheduled departure.Your airline ticket(s) will contain conditions as well as the terms of carriage.See below for other documents.Travel Documents for Sunwing Flex Packages will be available in the “My Booking” portal 24 hours after the booking has been confirmed.Q: Your electronic documents are available on our website within 28 days of departure.

E-Docs can be accessed under the "My Booking" portal located in the top right corner of our website.Travel Documents for Sunwing Flex Packages will be available for print 24 hours after the booking has been confirmed.Q: Your Premium Package vouchers are found in your E-Documents.Please visit "My Booking" portal to locate your E-Docs and retrieve your vouchers.Q: It's important to ensure that you have the appropriate personal identification documentation to enter the country you are visiting and to return home.To assist you with this task, you may refer to the Foreign Affairs and International Trade Canada website, click here.For entry to other countries, please contact the Embassy or Consulate of the country.Registration of Canadians Abroad is a free service offered by Foreign Affairs, Trade and Development Canada that keeps you connected to Canada in case of an emergency abroad, such as an earthquake or civil unrest, or an emergency at home.Once you have booked your vacation, sign up here - it’ll only take a few minutes.

Q: To learn more about redress numbers, click here.Q: Q: Q: We recommend consulting the Centre for Disease and Control and prevention to find out about information while travelling.CDC.gov is CDC's primary online communication channel which also provides users with reliable information on data and statistics on travellers’ health.Do not rely on your provincial health plan to cover all expenses if you get sick or are injured while abroad.Carry details of your insurance with you and obtain a detailed invoice or receipt from the doctor or hospital before your return home.Q: For general safety advisories travellers should search for their intended destinations on the Country Travel Advice and Advisories page on the Government of Canada’s official website at http://travel.gc.ca/travelling/advisories.For health-specific inquiries The Travel Health Notices section http://travel.gc.ca/travelling/health-safety provides updated warnings listed by the level of severity.

For a comprehensive health-specific travel warning list the Centres for Disease Control and Prevention’s website is searchable by destination http://wwwnc.cdc.gov/travel/destinations/list.Sunwing Vacations recommends that all travellers take the time prior to their departure date as well as on the day of departure to educate themselves on their intended destinations.Q: Yes, we do offer cancellation protection.Q: Q: With recent cases of the Zika virus being reported in Florida and its potential risk to pregnant women, Sunwing Vacations has established a policy to address the concerns of pregnant women and their travel companion who would like to cancel their trip or change the details of their booking.If you booked with Sunwing prior to August 2nd, 2016 for travel to Florida, August 3, 2016 onwards and have not purchased the Sunwing Worry-Free Cancellation Waiver or trip cancellation insurance, and have been advised against traveling to affected areas by their physician, we are requesting that you obtain a medical note.

Please email us at zika@sunwing.ca and provide us with your booking number and medical documentation from your health care professional indicating you are expecting and being advised against travel.Upon review of your individual circumstance and provided you have a medical note, Sunwing Vacations will allow you to make changes to your travel plans for no additional fees or cancel your trip for a full refund.Q: On August 19th, 2016 The Public Health Agency of Canada issued a Travel Health Notice for the Global Update: Zika virus infection recommending that Canadians practice special health precautions while travelling in Bahamas.Given the potential risk to pregnant women, Sunwing Vacations has established a policy to address the concerns of pregnant women and their travel companion who would like to cancel their trip or change the details of their booking.If you booked with Sunwing prior to August 20, 2016 for travel to Bahamas and have not purchased the Sunwing Worry-Free Cancellation Waiver or trip cancellation insurance, and have been advised against traveling to affected areas by your physician, please email us at zika@sunwing.ca and provide us with your booking number and medical documentation from your health care professional indicating you are expecting and being advised against travel.

Q: The World Health Organization (WHO) Public Health Agency of Canada Q: For more information about parking at the airport, click here.Q: While flight times are subject to change with or without notice, we will attempt to contact you or your travel agent with all changes.In the event of a change made by a carrier other than Sunwing Airlines, Sunwing Vacations will not be responsible for additional costs for meals, accommodations, lost wages, missed holiday time or any other additional expenses incurred as a result of the change in flight times.To reconfirm your actual flight time, we recommend that you contact the airline shown on your ticket within 12 hours prior to departure (from Canada and while in your holiday destination).To check your Sunwing Airlines flight status, click here.For Sunwing Airlines airport and flight reconfirmation information, click here.We also recommend that you sign up for Sunwing Airlines Flight Notification Services.Q: You can sign up to receive Sunwing Airlines flight notification email on your personal computer or mobile device.

Simply provide your email address to sign up for Flight Notification Services and you will receive up-to-the-minute email notifications about you flight status.Q: Q: Sunwing Airlines’ check-in begins approximately 3 hours prior to departure and closes 60 minutes prior to departure.In order to allow for airport security congestion, you are required to obtain your boarding pass and present all checked baggage before the 60 minute cut off/check-in deadline.Q: Sunwing Airline’s web check-in is a fast, simple, and convenient way to check-in for your flight and print your boarding pass from the comfort of your home, office, or elsewhere.Web check-in is available to passengers travelling on Sunwing Airlines from Toronto, Terminal 3 (YYZ), Vancouver Int'l (YVR), Montreal (YUL), Ottawa (YOW), Winnipeg (YWG) and Quebec City (YQB) to all destinations.You can check-in online 4 hours prior to departure.Q: Sunwing Airlines departs from and returns to Terminal 3 in Toronto (YYZ).

For other cities or airlines, please check your airport's website.Q: The Plaza Premium Lounge is a comfortable airport lounge area in Toronto, Vancouver and Edmonton airports which offers a relaxed and comfortable atmosphere in which to “hang out” before you board your plane.Three hour access to the Plaza Premium Lounge can be purchased in our My Booking portal.Q: Click here to learn more about Sunwing Airlines' Passenger Care Commitment.Q: Sunwing Airlines offers duty free items for pre-purchase.To view our catalogue and pre-purchase items, click here.Q: Check our Destination Travel Guide for this and other important information on your chosen vacation destination.Q: Q: Q: With the exception of cities in Canada, United States and Europe, our representatives are stationed locally to offer assistance and liaise with our suppliers to resolve any issues you may encounter during your stay.Please contact them with any questions and bring concerns to their attention immediately.

Their goal is to help you make your holiday an enjoyable one.Sunwing's Destination Representatives are available for emergency situations 24 hours a day, 7 days a week.For more details, click here.Q: Q: Q: Q: Q: Your Destination Representative will have a full list of excursions.You can also check this information online by visiting our Destination Travel Guides.Or upon arrival, please ensure you attend the Welcome Briefing.Q: Q: Q: Q: Special requests for your hotel should be made at the time of booking.You may visit My Booking on sunwing.ca, call our Sales Centre or your travel agent.Please note that we will make every effort to try to accommodate your request, but special requests cannot be guaranteed.Q: For more information about the hotels we offer, please refer to the Travel Guide section on our website.Select your destination and then the hotel you would like to learn more about.You can also find hotel information by using our booking engine to search for that particular hotel.

Q: For detailed information about preparing for your cruise vacation, click here.Q: We would love to hear about your trip!Please click here and fill in the Contact Us form.In order to ensure your own wellbeing and comfort as well as the health of others, please inform customs as well as your attending staff (e.g.flight attendants or cruise personnel) of your illness on the return home.By informing customs that you have become sick while away or that your symptoms of an existing condition have become worse while travelling, further medical help and assistance will be made available to you if needed.In addition to providing customs with important health data, informing officials of your illness can also help trained officials to stop the spread of illness especially in busy terminals like airports and other borders.For more information on this and other issues such as sicknesses that arises after the return home please visit http://travel.gc.ca/returning/sick Q: For post-travel inquiries and/or complaints, please contact our Customer Relations department at customerservice@sunwing.ca and we will respond to you as soon as possible.

We require our customers to submit their concerns in writing so we can obtain an accurate account of the events that transpired and in your own words.As we are representing you with our air and accommodation partners, we don’t want to miss any details during a telephone conversation.Many concerns require some form of internal review to be able to provide the appropriate response based on the circumstances at hand.We appreciate your time and having the details up front will assist us with a faster response to your feedback.Upon sending your concerns to customerservice@sunwing.ca, you will receive an automated acknowledgment to confirm that your correspondence has been received.Please keep a copy of this acknowledgment and your original email for your records.The Customer Relations team works very closely with our vacation partners to ensure that all necessary information is gathered prior to responding to your claims.Unfortunately, at times this process can take longer than anticipated, which could result in delays in our response time.

In urgent circumstances our Sales Centre team can assist you with a follow up.You may reach them at 1-877-SUNWING.Q: For post-travel inquiries and/or complaints, please contact our Customer Relations department at customerservice@sunwing.ca and we will respond to you as soon as possible.We kindly request your patience as we may need to review the circumstance with a third party supplier (ie: hotel), which may take a little time.Q: Q: Upon sending your concerns to customerservice@sunwing.ca, you will receive an automated acknowledgment to confirm that your correspondence has been received.Q: For any misplaced items onboard your Sunwing Airlines flight or at the airport, please contact our Sunwing Airlines’ Baggage Department at 1-877-877-1755, option #3.Q: For lost, delayed or damaged luggage from your Sunwing Airlines flight, please contact our Sunwing Airlines’ Baggage Department at 1-877-877-1755, option #3.Q: Please send a detailed email to customerservice@sunwing.ca.