General Services Guest Services The following services are available at Guest Services.・Studio Guides for non-Japanese speakers (English, Chinese, and Korean) ・Lost & found ・Message service ・Currency exchange (US dollar cash and Japanese yen travelers’ checks only) ・Postal service (ordinary mail only) ・Transportation information (bus, train, ferry) ・Information for guests with disabilities ・Other information ■ Location To the left of the entrance First Aid Located inside the entrance on the right.First aid treatment by a healthcare professional is available.■ Location To the right of the entrance Restrooms All restrooms are wheelchair-accessible.Some are equipped with extra space for guests with special requirements.■ Location Provided throughout each area.Smoking Area To ensure the safe enjoyment of all guests, the park (including the areas in front of the main gates and parking lot) has separate smoking and non-smoking areas.

Please smoke (including electronic cigarette) only in designated areas where there are ashtrays.Note that ashtrays may be temporarily removed or moved for guest safety when the park is crowded.Studio Information Check studio information boards for current show times and attraction waiting times.■ Location In front of Mel's Drive-in® Near the bridge connecting the Jurassic Park® and San Francisco zones Sponsored by TOSHIBA CORPORATION PAGE TOP ∧ Family Services Family Services Facilities for breastfeeding, baby feeding and diaper changing are available.Also equipped with hot water dispensers and microwaves for preparing baby formula or baby food.■ Location Located next to Guest Services/Inside Universal Wonderland Diaper Changing Tables Total of 37 units installed.Disposable diapers can be disposed of here.■ Location One unit installed in each of 16 men's / ladies' restrooms inside the park (except in the restaurant restrooms).

Baby Food Baby food for babies aged between 7 and 12 months old is sold here.■ Location - Snoopy's™ Backlot Café- Studio Stars Restaurant® Missing Children Center Meeting point for lost children (under 12 years) and their parents or guardians.e cigarette realistic■ Location Located in Guest Services Baby Carriage Rental Located at the counter inside the entrance on the right.e cigarette roques■ Location Counter to the right of the entrance Sponsored by ART CORPORATION For Expectant Mothers Some attractions have specific requirements regarding expectant mothers.e cigarette riviere du loupPlease read the Attraction Requirements on the next page (right).e cigarette porto vecchio

PAGE TOP ∧ Convenient Services Pet Care Facility We look after your pets while you enjoy the park.However, please note that we do not feed them for you.Identification (driver's license or insurance card, etc.)e cigarette washington mois required when registering.e cigarette tolerance■ Location Outside of the main gate (to parking lot) Express Mail Service (EMS) / Home Delivery Deliver items purchased at Universal Studios Japan to the address you specify within Japan.EMS service is also available for delivery to some overseas areas.For details, please ask a crew member.(Charged parcel delivery service) Sponsored by Japan Post Co., Ltd.Wheelchair Rental Wheelchair Rental Located at the counter inside the entrance on the right.(Wheelchair) ■ Location Counter to the right of the entrance Sponsored by ART CORPORATION Coin Lockers Large-sized lockers are only located outside the Park.Please use them before you enter the Park.

Stored items will be removed and kept for the prescribed period after the Park is closed.(Please note that the excess storage fee will be charged.)Please pick up your stored items at Guest Services on or after the following day.2 locations in the Park (1 location: 1 time use MAP, 1 location: can be used multiple times a day MAP) 2 locations outside the Park (1 time use MAP) Small (357×453×398) Medium (357×453×533) Large (357×453×802) Multiple Time Use (360×425×300) PAGE TOP ∧ Other Services Tax-free shopping Universal Studios Japan® offers tax-free services to visitors from overseas.Our Tax Refund Counter is located in Studio Gift West.Applies to foreign tourists staying in Japan for less than six months Tourists are required to present a valid passport.Confectionary and other consumable goods: total amount: 5,000 yen to 500,000 yen (without tax) Souvenirs (not including confectionary): total amount: 5,000 yen and higher (without tax) * The following items are not included: Studio Pass, Express Pass, foods, souvenir items such as popcorn buckets, photo service, postage stamps, and home delivery service.

* The product(s) purchased along with their receipts (tax free service will only be offered if both item and receipt are presented) * Products cannot be returned or exchanged after filling out tax free paperwork.* Tax free service will end at the planned park closing time for the day, so please visit the tax free counter as soon as possible.Ask a nearby crew member regarding the planned closing time for the day.Please note that procedures may take longer after 4 pm.Child Switch The Child Switch system enables guests with children/companions who do not meet an attraction’s height or other requirements to take turns and enjoy the attraction without waiting in line again.For details, please ask a crew member at the attraction.Single Rider Guests can use this service to shorten waiting time by taking separate seats on the ride.This service is not available on certain days or at certain hours during the day.For availability and other requirements, please ask a crew member at the attraction.

ATM Machines There are two ATMs inside the park (Bank of Tokyo-Mitsubishi UFJ and Aeon Bank) and one outside the park (Resona Bank).■ Location Inside The Darkroom there is Aeon Bank, inside the park there is a Bank of Tokyo-Mitsubishi UFJ to the left of the entrance, and outside the park there is a Resona Bank to the right of the entrance.Credit Card / Cash Card VISA, JCB, MasterCard and AEON Card credit cards and China UnionPay cash card are accepted at selected facilities within the park.■ Location Each facility inside the park (Please note that some facilities do not accept credit cards.)Currency Exchange An Automatic exchanger is located outside the entrance on the left.US dollar and 4 other currencies can be exchanged.Exchangeable currencies are displayed on the machine.Electronic Money Electronic money “WAON” “Wonder Money” “iD” “QUICPay” are accepted.(Please note that some facilities do not accept electronic money.)Picnic Area Rest area, free for all to use ■ Location Outside of the main gate (near the parking lot) PAGE TOP ∧